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Terms of Service

Last updated: 11 April 2026

1. About These Terms

These Terms of Service (“Terms”) form a binding agreement between you (“you”, “your”) and Pre Contract Review (“we”, “us”, “our”), the operator of the website at precontractreview.com(the “Service”).

By accessing or using the Service — including by uploading a document, browsing the site, or making a payment — you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

We provide automated analysis of Victorian Contracts of Sale and Section 32 Vendor's Statements for informational and educational purposes only. The Service is intended for use by individual property buyers, their family members, and their professional advisers.

2. Eligibility

By using the Service you represent and warrant that:

  • You are at least 18 years old;
  • You have full legal capacity to enter into a binding contract under Australian law;
  • You are using the Service for your own use or for the use of someone you are authorised to assist (such as a family member); and
  • The information you provide to us is accurate, complete, and current.

3. Not Legal, Financial, or Professional Advice

The Service does not provide legal, financial, conveyancing, real estate, or any other form of professional advice. All analyses, reports, findings, risk ratings, suggested questions, checklists, and other outputs generated by the Service are for general informational purposes only.

We are not a law practice, incorporated legal practice, solicitor, barrister, conveyancer, licensed estate agent, financial adviser, tax agent, or property valuer. We do not engage in legal practice within the meaning of the Legal Profession Uniform Law Application Act 2014 (Vic). No solicitor–client, fiduciary, advisory, or professional relationship of any kind is created by your use of the Service.

You must engage a licensed Victorian solicitor or conveyancer — and, where appropriate, a licensed estate agent, building inspector, financial adviser, or other qualified professional — before signing any contract, paying any deposit, or otherwise relying on any information contained in an analysis. You should give your professional adviser the original documents (not the analysis) to review.

4. How the Service Works

You upload a PDF document. Our software extracts the text (in your browser where possible, or on our servers as a fallback) and sends the extracted text to a third-party large language model for analysis. The model returns structured findings which we present in your report. The entire process is automated — there is no human review of your document or your analysis at any stage.

Because the analysis is generated by automated software and machine learning models, results may vary between runs, may contain errors, and may differ from what a qualified professional would identify.

5. No Warranty or Guarantee of Accuracy

Subject always to your rights under the Australian Consumer Law (see section 6), and to the maximum extent permitted by law:

  • The Service is provided “as is” and “as available”, without warranties of any kind, express or implied;
  • We do not warrant that the analysis will be accurate, complete, reliable, suitable for any particular purpose, error-free, or uninterrupted;
  • We do not warrant that the Service will identify every issue, risk, missing document, defect, or non-compliance present in the documents you upload;
  • Risk ratings, completeness scores, and similar metrics are approximate and indicative only;
  • We do not warrant that the Service will be free of viruses, bugs, or other harmful components.

6. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010(Cth)) (“ACL”) or other applicable legislation that cannot lawfully be excluded, restricted, or modified.

If you are a “consumer” within the meaning of the ACL, you are entitled to consumer guarantees including that the Service will be supplied with due care and skill, will be reasonably fit for any purpose disclosed to us, and will be supplied within a reasonable time. Our goods and services come with guarantees that cannot be excluded under the ACL. For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.

7. Limitation of Liability

To the maximum extent permitted by law, and subject always to section 6:

  • We exclude all liability (including liability in contract, tort including negligence, statute, equity, or otherwise) for any indirect, consequential, incidental, special, exemplary, or punitive loss, including loss of profits, loss of business opportunity, loss of bargain, loss of data, loss of anticipated savings, loss of goodwill, or loss of reputation;
  • Our total aggregate liability to you arising out of or in connection with the Service or these Terms is limited, at our option, to either (a) re-supply of the Service or (b) the amount you paid us for the specific analysis giving rise to the claim;
  • We are not liable for any loss or damage caused by your reliance on the analysis without obtaining independent professional advice;
  • We are not liable for any loss or damage to the extent it was caused or contributed to by your own act, omission, breach of these Terms, or failure to mitigate.

Nothing in this section limits our liability for fraud, fraudulent misrepresentation, death or personal injury caused by our negligence, or any other liability that cannot be lawfully limited or excluded.

8. Indemnity

You agree to indemnify and hold us harmless from any loss, damage, cost, or expense (including reasonable legal costs on a solicitor-and-own-client basis) suffered by us as a direct result of:

  • Your breach of these Terms or applicable law;
  • Your wilful misuse of the Service or upload of content you do not have the right to share;
  • Any claim by a third party arising from your use of the Service, where that claim is caused by your breach or unlawful conduct.

This indemnity does not apply to the extent any loss is caused or contributed to by us, our negligence, or our breach of these Terms.

9. Acceptable Use

You must not, and must not attempt to:

  • Use the Service for any purpose that is unlawful, fraudulent, deceptive, or harmful;
  • Upload any document that contains malware, executable code, or content designed to manipulate the Service or its underlying models (including prompt-injection content);
  • Upload any document you do not have the legal right to share, or that infringes the intellectual property, privacy, or confidentiality rights of any third party;
  • Reverse engineer, decompile, scrape, copy, or attempt to extract the source code, model weights, prompts, or proprietary logic of the Service;
  • Resell, re-host, sublicense, or commercially exploit the Service or its outputs without our prior written consent;
  • Bypass, disable, or interfere with any security, authentication, or rate-limiting mechanism of the Service;
  • Use the Service to make automated bulk requests, train competing AI models, or build a competing product.

You acknowledge that your activity on the Service may be logged and monitored for security, abuse-prevention, and quality-assurance purposes.

10. Payment, GST, and Refunds

The Service charges a one-time fee per analysis. All prices are quoted in Australian Dollars (AUD) and are payable via Stripe at the time of purchase. We are not currently registered for GST, so the listed price is the final price with no additional tax.

We do not store your payment card details. Payment processing is handled by Stripe in accordance with Stripe's own terms and privacy policy.

Refunds. If, within 30 days of your purchase, the Service fails to deliver an analysis, the analysis fails to load or generate, or a technical fault prevents you from accessing your report, you are entitled to a full refund. To request a refund, email help@precontractreview.com with your payment receipt and a brief description of the issue.

Refunds are not generally available where you simply disagree with the findings or risk ratings, as these are inherently subjective assessments produced by an automated model. Nothing in this section affects your rights to a refund or remedy under the Australian Consumer Law (see section 6).

11. Your Documents and Privacy

You retain ownership of all documents you upload. We do not claim any rights over your uploaded content beyond the limited licence necessary to provide the Service.

You grant us a non-exclusive, royalty-free licence to process the text extracted from your document for the sole purpose of generating your analysis. We do not retain copies of your original document after processing. We may temporarily store the extracted text and the generated analysis as described in our Privacy Policy.

The Service uses third-party large language model providers located outside Australia (including the United States). By using the Service, you consent under Australian Privacy Principle 8 (cross-border disclosure) to your extracted document text being transferred to and processed by these providers. Full details are in our Privacy Policy.

12. Intellectual Property

All content, design, software, branding, logos, prompts, and source code on the Service are owned by us or our licensors and are protected by Australian and international copyright, trade mark, and other intellectual property laws. Except as expressly permitted by these Terms, you must not copy, reproduce, modify, distribute, publish, transmit, or create derivative works from any part of the Service without our prior written consent.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service and your purchased analysis for your personal, non-commercial use.

13. Third-Party Services

The Service relies on third-party providers including Stripe (payments), Resend (transactional email), Vercel (hosting and CDN), Upstash (data storage), and one or more large language model providers. Your use of the Service may be subject to those providers' own terms. We are not responsible for the acts, omissions, or availability of any third-party service.

The Service may contain links to third-party websites. We do not endorse, control, or accept responsibility for the content of those websites.

14. Suspension and Termination

We may suspend, limit, or terminate your access to the Service at any time, without notice and without refund, if we reasonably believe that you have breached these Terms, engaged in unlawful conduct, abused the Service, or attempted to do any of the things prohibited in section 9.

You may stop using the Service at any time. Termination does not affect any rights or obligations that have accrued before termination, including any obligation to pay outstanding amounts.

15. Force Majeure

We are not liable for any failure to perform, or delay in performing, our obligations under these Terms to the extent that the failure or delay is caused by an event beyond our reasonable control, including acts of God, fire, flood, earthquake, pandemic, war, civil unrest, government action, internet or power outages, cyber-attacks, or failures of third-party providers.

16. Dispute Resolution

If you have a complaint or dispute about the Service, please contact us first at help@precontractreview.com and give us a reasonable opportunity to resolve it. We will respond within 10 business days.

If we cannot resolve the dispute within 30 days of your complaint, either party may refer the dispute to mediation conducted through the Resolution Institute (or, by mutual agreement, another mediator) before commencing court proceedings. This clause does not prevent either party from seeking urgent injunctive or interlocutory relief.

You may also have rights to make a complaint to Consumer Affairs Victoria or the Australian Competition and Consumer Commission. Nothing in these Terms limits those rights.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Victoria and the federal courts of Australia for any proceedings arising out of or in connection with these Terms.

18. Changes to These Terms

We may update these Terms from time to time. The current version will always be available at this URL with the “Last updated” date at the top. Material changes will take effect when we publish the updated Terms. Your continued use of the Service after publication constitutes acceptance of the updated Terms. If you do not accept the updated Terms, you must stop using the Service.

19. General

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.

Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements or communications.

No waiver. Our failure to enforce any provision of these Terms will not be a waiver of that provision or our right to enforce it later.

Assignment. You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of our business.

Survival. Sections 3 (Not Legal Advice), 5 (No Warranty), 6 (ACL), 7 (Limitation), 8 (Indemnity), 12 (Intellectual Property), 16 (Dispute Resolution), 17 (Governing Law), and 19 (General) survive termination of these Terms.

Independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us.

20. Contact

For questions about these Terms, contact us at help@precontractreview.com.